Emails

The email function allows operatives to report issues or raise queries directly from the FireArrest mobile app. These messages are sent to the administrator team via the dashboard, helping ensure quick communication between site and office. This guide explains how administrators can view and manage to emails sent through the system. If you would like […]

Installation Guides

This feature allows you to upload and store your own installation documents for easy reference onsite. Whether it’s manufacturer guidance, internal procedure or approved methods. You can keep everything organised and accessible when completing your work. Installation guides are assigned to individual projects, so teams only see the documents relevant to the job at hand. […]

Fire Rating

The Fire Rating feature in FireArrest allows you to set up and manage different fire rating types, which can then be selected within the mobile app. This helps ensure consistent, accurate reporting of the level of fire resistance used on each installation. This guide will show you how to add and manage fire ratings, so […]

Pin Types

Pin types in FireArrest are used to visually represent different actions, statuses or items on site. They help to keep your data organised and allow you to manage activity across a site efficiently. Pin types are fully customisable, allowing you to tailor them to your service types and workflows for better clarity and control. Add […]

Assigning an Operative

Assigning operatives to the correct project ensures they have access to the forms, installation guides, and information needed for their work onsite. This guide will show you how to link operatives to specific projects through the FireArrest dashboard, so they can complete tasks accurately and without delays. Assigning an Operative Once an operative has been […]

Materials

Materials are to be used in conjunction with Service Types. They will outline the types of materials the operative used to complete a service type while onsite. Each Material can be given its own Unit Measure and cost. Each material can be selected on the FireArrest app for an operative who then will input the […]

Service Types

Service Types are a vital part to the of the FireArrest ecosystem. This allows your operatives to differentiate the type of work they are doing on site and allows you to calculate the cost for the service. There are multiple aspects to Service Types that may appear to be a bit daunting when first using […]

Operative or Admin

This guide explains how to add a new user to FireArrest, whether they are an on-site operative or a system administrator. By assigning the correct user type and access level, you can ensure each team member has the tools they need to carry out their role effectively. Accessing the User Management Area On the Admin […]

How to Archive a Project

You can easily archive a project once it has been completed. This will increase the efficiency of your FireArrest account by making it easier to find active projects. In this article, we will walk through the process of archiving a project you added. Steps to archive a project Login to your FireArrest account using yourcompany.firearrest.uk. […]

How to Complete a Project

Once all work has been carried out and submitted, a project can be marked as complete in the FireArrest dashboard. This helps keep your workspace organised and ensures only active projects remain visible. This guide explains how to complete a project on the dashboard side. Steps to completing a project In the Admin Centre, select […]