Why can I not log in?
If you are having trouble logging into FireArrest, you are not alone, in most cases it is easy to resolve. This guide will walk you through a few quick checks to help you regain access and get you back to work without delay. Check 1: Correct Company ID FireArrest works by assigning companies identifiers that […]
Where are my other pin types?
If you are not seeing all the expected pin types in the FireArrest app, it is likely due to how they have been set up. This guide will help you understand a few checks that can be completed to ensure that your pins are visible on the app. Check 1: Pin type has been saved […]
How to force sync your FireArrest data
Keeping your data up to date Is key to making sure everything runs smoothly. Syncing in the FireArrest app ensures that all your latest work is safely uploaded and visible on the dashboard. This guide will show you how to manually sync your data. Steps syncing your FireArrest data Please be aware that you must […]
How to edit a pin
Need to make a change to an existing pin? Whether it is updating a description, adjusting the location or correcting a detail, the FireArrest app makes it easy to keep your pins accurate. This guide will show you how to edit a pin so you records stay clear, correct and up to date. Steps to […]
How to delete a pin
If a pin has been added by mistake or is no longer needed, you can delete it directly from the FireArrest app. This helps keep your project organised and ensures only accurate information is submitted. This guide will show you how to safely delete a pin. Please keep in mind that if you delete a […]
How to create a pin
Creating a pin in the FireArrest app is the first step in recording fire protection work on site. Pins are used to mark locations where work is being carried out, and they hold all the related forms, photos and details for that spot. This guide will walk you through how to create a new pin, […]
How to complete a drawing
Once all your pins have bene placed and the work is finished, the drawing can be completed to mark that area as done. Completing a drawing cements the pin placements and helps keep you project organised and ready for review. This guide will show you how to complete a drawing in the app. Steps to […]
How to access installation guides
Need quick access to installation documents while on site? The FireArrest app makes it easy to view any guides linked to your project. Whether it’s manufacturer instructions or internal procedures, you can open them directly from the app when you need them. This guide will show you where to find installation documents and how to […]