Roles and Permissions
Within FireArrest there are multiple roles and permissions that can be assigned to users. In this article, we will walk through each role and what permissions they have within our system. Admins Admins have full access to the FireArrest Admin Centre via a desktop or the FireArrest app. They can view and edit any information […]
Where are my other pin types?
If you are not seeing all the expected pin types in the FireArrest app, it is likely due to how they have been set up. This guide will help you understand a few checks that can be completed to ensure that your pins are visible on the app. Check 1: Pin type has been saved […]
Customise
Make FireArrest feel like your own. You can upload your company logo to give the platform a branded look and set your preferred unit of measurement, so everything works the way you are used to. It is a small touch that helps your team fell right at home while staying consistent and professional. Steps to […]
Emails
The email function allows operatives to report issues or raise queries directly from the FireArrest mobile app. These messages are sent to the administrator team via the dashboard, helping ensure quick communication between site and office. This guide explains how administrators can view and manage to emails sent through the system. If you would like […]
Installation Guides
This feature allows you to upload and store your own installation documents for easy reference onsite. Whether it’s manufacturer guidance, internal procedure or approved methods. You can keep everything organised and accessible when completing your work. Installation guides are assigned to individual projects, so teams only see the documents relevant to the job at hand. […]
Fire Rating
The Fire Rating feature in FireArrest allows you to set up and manage different fire rating types, which can then be selected within the mobile app. This helps ensure consistent, accurate reporting of the level of fire resistance used on each installation. This guide will show you how to add and manage fire ratings, so […]
Pin Types
Pin types in FireArrest are used to visually represent different actions, statuses or items on site. They help to keep your data organised and allow you to manage activity across a site efficiently. Pin types are fully customisable, allowing you to tailor them to your service types and workflows for better clarity and control. Add […]
Assigning an Operative
Assigning operatives to the correct project ensures they have access to the forms, installation guides, and information needed for their work onsite. This guide will show you how to link operatives to specific projects through the FireArrest dashboard, so they can complete tasks accurately and without delays. Assigning an Operative Once an operative has been […]
Materials
Materials are to be used in conjunction with Service Types. They will outline the types of materials the operative used to complete a service type while onsite. Each Material can be given its own Unit Measure and cost. Each material can be selected on the FireArrest app for an operative who then will input the […]
Service Types
Service Types are a vital part to the of the FireArrest ecosystem. This allows your operatives to differentiate the type of work they are doing on site and allows you to calculate the cost for the service. There are multiple aspects to Service Types that may appear to be a bit daunting when first using […]